Introduction 

Welcome to High Tiles. We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information. 

Who We Are 

High Tiles is a tile e-commerce platform where anyone can buy their choice. For any privacy-related concerns, please Contact Us

What Personal Details We Collect 

We collect various types of personal information including your name, email, payment information, and usage data. We also use cookies and other tracking technologies to collect technical and usage data. 

How We Collect Your Personal Information 

We collect information directly from you when you register an account or interact with our customer service. We also collect information indirectly through cookies, analytics tools, and social media integrations. We may also receive information from third parties, where applicable. 

How We Use Your Data 

We process your personal data for various purposes such as providing our services, communicating with you, and marketing. We process your data based on your consent, the necessity for fulfilling a contract, and our legitimate interests. We may also use automated decision-making or profiling, where applicable. 

Disclosure of Your Personal Data 

We may share your data with service providers or as required by law. We may also share your data with certain third parties and ensure appropriate safeguards for international data transfers. 

Security and Other Linked Websites 

We implement measures to protect your personal data. However, security is a shared responsibility, and we encourage you to use strong passwords and keep your devices secure. Please note that our privacy practices may not apply to linked websites. 

What are cookies? 

Cookies are small data files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to remember you and your preferences, either for a single visit (known as a ‘session cookie’) or for multiple repeated visits (known as a ‘persistent cookie’). 

How We Use Cookies 

We use a variety of cookies on Hightiles.co.uk for different purposes: 

Essential Cookies: These cookies are strictly necessary for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas and adding items to your basket. Without these cookies, our services cannot be provided properly. 

Performance Cookies: These cookies collect information about how you use our website, such as the pages you visit and any errors you encounter. This information is used to improve the performance of our website and your experience. 

Functionality Cookies: These cookies allow our website to remember your preferences, such as your language preference or region. This allows us to personalize your experience and provide you with more relevant content. 

Targeting Cookies: These cookies are used to deliver advertising messages that are more relevant to you and your interests. They track your browsing activity across websites and build a profile of your interests to show you targeted ads. 

Your Cookie Preferences 

You can usually manage cookies through your web browser settings. You can choose to have your browser notify you of cookies being placed or refuse cookies altogether. However, refusing cookies may affect your ability to use some portions of our website. 

More Information 

For further information about cookies and how to manage them, please visit these resources: 

https://www.aboutcookies.org/

https://www.youronlinechoices.com/uk/

Your Rights 

You have the right to access, rectify, erase, restrict processing of, and port your data. You can exercise your rights by contacting us. You also have the right to complain to a supervisory authority. 

Changes to the Privacy Policy 

We may update this policy from time to time. We will notify you of any changes through email or our website. 

Contact Information 

For any privacy-related questions or concerns, please Contact Us at hello@hightiles.co.uk. 

Effective Date 

This Privacy and Cookie Policy is effective as of January 1, 2024.